في الإنتاجحكومي · 2021
Ministry Systems
Performance evaluation & citizen services at ministry HQ.
2
Systems live
Ministry HQ
Deployment
Citizen-facing
Reach
الدور
Systems architecture & delivery
القطاع
Government · Public Services
القدرات
أنظمة خلفية آمنة قابلة للتوسّعقواعد بيانات علائقية مستقرةبيئات خوادم مُحكَمةنشر إنتاجي متكرر وآمن
نظرة عامة
Two production systems deployed at the Ministry of Electricity HQ in Baghdad: an Employee Performance Evaluation System and a Citizen Appointments & Complaints System.
المشكلة
Performance reviews and citizen complaints were handled on paper, with no traceability and long turnaround times.
النهج
- Designed the internal system architecture after being promoted to lead it in 2021.
- Built an evaluation system to standardise and track employee performance.
- Built a citizen-facing appointments and complaints system with a clear intake workflow.
- Managed secure deployment on internal Linux servers with Docker.
النتيجة
Both systems deployed and in use at the Ministry of Electricity headquarters in Baghdad.
دراسة الحالة التالية
Walaa
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