Built by Ali Najm · In Development

Basiq

The operating system for hospitality businesses.

Why Basiq exists

The story behind the product.

Working with companies, I kept seeing the same pattern: five or six disconnected tools — menu app, booking, spreadsheets, accounting, staff chat. Data duplicated everywhere. Owners couldn't see what was happening until it was too late. I started building Basiq to be one platform that helps teams run their business with less chaos.
— Ali Najm, Founder, Basiq

The vision

One operating system for hospitality.

Basiq replaces the patchwork of menus, booking apps, spreadsheets, and accounting tools with a single multi-tenant platform built for restaurants and cafés in the region.

Digital menu & orders

Customers browse, order, and pay — owners see everything in real time.

Table booking

Reservations, walk-ins, and capacity — managed from one place.

Owner dashboard

Revenue, inventory, staff, and operations — one screen, not five.

Multi-tenant by design

Each venue gets an isolated workspace on shared infrastructure.

Roadmap

Now · Next · Later

High-level direction only. Not a public backlog.

Now

Menu · Booking · Orders

The daily operating surface venues use every day — digital menu, tables, and order flow.

Inventory · Accounting · Staff

Back-office modules that close the loop for owners and managers.

Later

Pilot venues → public launch

Real businesses on production data, then self-serve onboarding for the region.

Built with

Secure back-office systems with long-term maintainabilityInteractive product interfacesReliable operational dataOne platform, isolated workspacesClean system integrations

6: Product modules
Multi-tenant: Architecture
AR / EN: Bilingual

How it's built

Designed a multi-tenant core so each venue gets an isolated, secure workspace on shared infrastructure.
Split the product into six composable modules (menu, booking, orders, inventory, accounting, staff) that can be adopted independently.
Built a role-based permission layer so owners, managers, and staff each see exactly what they need.
Shipped a clean React dashboard backed by a Laravel API designed for offline-tolerant venues.

Where we are

Basiq is in active development toward a private beta, replacing four separate tools for its first pilot venues.

Early access

Join the Basiq waitlist.

Tell us about your business. We're onboarding pilot venues for private beta — the details help us build the right product.